Google court docket submitting reveals new enterprise particulars of DuckDuckGo and Neeva

A court filing within the U.S. Division of Justice’s case in opposition to Google over its alleged monopoly within the search market has revealed a couple of notable tidbits in regards to the state of the search market competitors, together with the internal workings, income, and, in some circumstances, exit costs of would-be Google rivals, like DuckDuckGo and Neeva, the latter of which bought to Snowflake final yr after pivoting to enterprise.

Google’s proposed “Findings of Reality” submitting paperwork the historical past of search competitors, together with Google’s personal beginnings, its improvements, the aggressive panorama, Google’s search adverts enterprise, distribution agreements, and extra.

Of specific curiosity to us have been the components that reference net search startups, like DuckDuckGo and Neeva, and the developments of their enterprise.

The submitting reveals some particulars we already knew about DuckDuckGo — for instance, that it’s been worthwhile since 2014 and that its supply of operating revenue is currently search advertising, particularly search adverts supplied by Microsoft within the U.S. Nevertheless, Google’s proposal additionally makes an attempt to color an image of a startup that didn’t spend money on search innovation however as an alternative targeted on returning funding to its shareholders.

Because the submitting claims, DuckDuckGo raised $10 million in 2018, however the “majority of that cash was distributed to DuckDuckGo’s shareholders,” moderately than getting used to enhance its search engine. When DuckDuckGo once more raised funds in 2020 — a $100 million spherical — some share of that was once more returned to shareholders. (The precise share was redacted.) When shareholders bought inventory to numerous VC companies, these funds weren’t used to enhance the search engine, the submitting argues. Nevertheless it contradicts this level, too, noting {that a} third of DuckDuckGo’s 50 staff in 2018 have been engaged on bettering the search engine, for instance.

Picture Credit: DuckDuckGo

Nonetheless, the doc factors out that, regardless of DuckDuckGo’s profitability, it hadn’t constructed its personal “complete net index” for natural search outcomes — hardly a degree in Google’s favor. As well as, when Apple was requested if it will contemplate making DuckDuckGo a default within the Safari browser, Apple’s SVP of Providers Eddy Cue responded, “No, we didn’t . . . that’s not a sensible choice for patrons.” Ouch! 

Included is also the scope of DuckDuckGo’s enterprise. The submitting notes the startup estimated its search engine was being utilized by 100 million individuals globally as of 2021. The search engine receives solely about 2.5% of common search queries within the U.S., regardless of estimates that 10% of individuals within the U.S. declare to be customers. This, DuckDuckGo’s management had defined, is because of the truth that individuals typically use its search engine for some, however not all of their search queries.

In Europe, DuckDuckGo obtained solely 0.6% of search queries on cell gadgets, as of August 2023, even after the introduction of the Android “selection display,” the place it’s provided as an possibility. In complete, its share of search queries in Europe ranged from 0.5% to 2.5% in 2023, relying on the nation.

Picture Credit: DuckDuckGo

By presenting these findings, Google hopes to show that persons are selecting its search engine as a result of it’s higher and extra modern, not due to its monopoly share.

It additionally dismisses DuckDuckGo’s strategy to privateness as certainly one of its failures, claiming that the strategy results in “vital trade-offs to go looking high quality,” by not using knowledge like search periods, a signed-in expertise, and extra. If something, although, these particulars and others the submitting contains present how tough it’s for a competitor to construct a search enterprise to rival Google’s.

One other startup serving for example of that drawback is Neeva, the search engine based in 2019 by former Googlers Sridhar Ramaswamy and Vivek Raghunathan. Neeva had initially appeared to have promise, not solely due to its premise, but additionally due to its founding crew. CEO Ramaswamy labored at Google from 2003 to 2018 and held senior posts the place he reported to the CEO and managed Google’s adverts, commerce, search infrastructure, and privateness groups, the court docket doc reminds us.

With the crew’s deep technical know-how and expertise, they devised a plan to supply customers an ad-free various to Google by producing income through subscriptions as an alternative. By 2022, Neeva mentioned it had amassed greater than 600,000 customers, however most weren’t paying prospects at the moment.

Deprioritizing search outcomes. Picture Credit: Neeva

The court docket submitting affords a couple of extra particulars about Neeva’s development, noting funding from prime VC companies like Sequoia Capital and Greylock Ventures, along with Ramaswamy’s personal private funding. The corporate believed it may compete efficiently on search high quality within the U.S. and choose different markets with only a 2.5% share of common queries, Ramaswamy had testified in the course of the trial.

The startup started by providing to serve outcomes through Microsoft’s Bing whereas it developed its personal search infrastructure. By 2022, it was utilizing its personal methods for rating net outcomes and believed itself to be similar to Google and higher than Bing because of its use of machine studying, pure language processing, and different methods.

To develop and prepare its machine studying fashions, it licensed nameless data within the type of commercially obtainable datasets. Google couldn’t declare Neeva was not innovating right here. The startup launched a generative AI function, Neeva AI, final yr, which is analogous to what Google is now testing with its Search Generative Expertise (SGE) in that it additionally solutions some queries immediately on the search consequence pages utilizing AI.

In consequence, Neeva was capable of entice some customers. The submitting notes that at its peak, it had “a number of million distinctive customers per thirty days,” Ramaswamy had mentioned. Sadly, its incapability to compete with free search finally noticed the startup shut its client enterprise, pivot to enterprise, and in the end exit to Snowflake, because it was unable to draw the required enterprise capital funding to proceed to scale its enterprise.

“My co-founder, Vivek, and I got here to the reluctant conclusion that we might not have the ability to construct up a enterprise quick sufficient to have the ability to proceed elevating capital to assist the expansion of the product and the crew,” Ramaswamy testified. “So earlier this yr, in Might [2023] — we truly began potential acquisition conversations in March — however earlier this yr, in Might, we shut down the buyer search engine, refunded the cash that prospects had paid us, and bought acquired by Snowflake, which is an enterprise knowledge firm,” he mentioned.

Neeva was producing lower than one million {dollars} in subscription income on the time and was rising, however was nonetheless a small a part of the search market, the submitting additionally informs us.

The startup exited to Snowflake for about $184.4 million in money, greater than double the quantity that had been invested, the submitting states. That is barely larger than earlier stories that had pegged the quantity at $150 million.

Although not a startup, the doc additionally touches on Yahoo’s (Information World’s mum or dad firm) misplaced search enterprise, noting it stopped crawling the net after a 2009 cope with Microsoft for algorithmic search and paid search adverts. This partnership let Yahoo lower its search funding and deal with different extra standard merchandise, like Yahoo Finance, Yahoo Sports activities, Yahoo Information, and Yahoo Mail. (A lot of the Yahoo part is redacted, we should always observe.) It provides that Mozilla as soon as had a cope with Yahoo, too, however dropped it as a result of search high quality.

With few viable rivals available on the market within the search house, Google makes an attempt to argue that it competes with a lot of different merchandise, like devoted cell apps and web sites that provide some specialised kind of search, like Yelp, Airbnb, Amazon, Expedia, Reserving.com, Motels.com, and others. It additionally claims to compete with AI, like ChatGPT, and social media, like Fb, Instagram, Pinterest, and TikTok — the latter three, significantly amongst youthful customers.

For instance, Google vice chairman of search Liz Reid mentioned in 2021 that “63% of day by day TikTok customers age 18 to 24 acknowledged that they use[d] TikTok as a search engine within the final week.”

Whether or not or not the court docket can be swayed by Google’s argument that it’s not a monopoly in search and extra broadly in search promoting, which is a big a part of this case, stays to be seen. Google is clearly the winner within the search market, nevertheless it’s not for lack of rivals attempting to interrupt in, as these examples present. Nevertheless, the trial had already revealed that Google used its vital sources to take care of its place within the search market — for instance, by paying Apple $18 billion to be the default search on iPhones. In the meantime, Apple weighed buying Bing from Microsoft in 2020 and had additionally considered making DuckDuckGo the default engine in Safari, earlier than rejecting the thought to proceed cashing Google’s checks as an alternative.